Support

How can we help?

Nicofade is available on Android through Google Play. Nicofade is not currently available on iOS. For support or privacy questions, contact info@nicofade.com.

FAQ

Is Nicofade medical advice?

No. Nicofade is a self-tracking and behavior-change support tool, not medical advice, diagnosis, or treatment. It does not replace advice or care from a qualified healthcare professional.

Does the app work offline? Nicofade is designed for local-first use. Smoking logs, timestamps, gaps, progress, and behavioral history stay on the device. Android cloud backup and device-to-device transfer are disabled for Nicofade app data in Production version 1.0.2 (19). The app also provides a user-initiated manual export; Nicofade does not automatically upload that export.
How does the 14-day trial work?

The local 14-day trial begins on first actual use inside the app. It is provided locally by Nicofade, requires no payment card, and is not a Google Play introductory offer or free-trial offer.

How are subscriptions handled?

After the local 14-day trial, continued access may require a Google Play subscription. Google Play handles payment and account information under its own terms and privacy notice. Nicofade does not receive or store payment-card numbers, and no separate Nicofade account is required.

Is the app available on iOS?

No. Nicofade is not currently available on iOS.

How can I contact support?

For privacy or support questions, contact info@nicofade.com. Please do not include smoking history or other sensitive information unless it is necessary for us to help you.

Medical disclaimer

Nicofade does not provide medical advice, diagnosis, or treatment and does not guarantee smoking reduction or cessation. Seek advice from a qualified healthcare professional when appropriate.